Case Study: Kingland SystemsBackground Kingland Systems provides clearing systems for financial institutions. Challenge As a software developer, Kingland wanted to upgrade its technical support system, and integrate it with development and quality assurance. The software needed to have rich, out-of-the-box functionality, yet provide advanced customization capabilities. CRM Solution Kingland selected DoExtra’s Sage CRM SalesLogix Support solution. Doextra implemented the solution in 2000 across the company’s help desk, development, and quality assurance functions. Results Problems are routed automatically from the help desk through the development process. Kingland next expanded the system to the sales force. In addition to the classic account management capabilities, the system provides Kingland representatives with detailed information about customer support calls. |
President's CircleDoExtra Corporation was recognized as one of the top Sage business partners, as part of the 2008 Sage President’s Circle winners. Read more... |
TAI Honors DoExtra PresidentSunnie Richer was announced as a finalist in the Entrepreneurial Innovation and Leadership category for The Technology Association of Iowa (TAI)'s first annual Iowa Women of Innovation Awards Presentation. Read more... |
Recap of DoExtra Days 2008DoExtra Days 2008 (October 9-10) included an exciting line up of events. Read more... |