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Support Information

Support Hours

Monday-Friday, 8:00 am – 5:00 pm (CST)

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Get immediate support, call us at (515) 875-4970 or email us at support@doextra.com.

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To get a quote for Doextra Signature Support, call us at (515) 875-4970 or email us at support@doextra.com.

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CRM & Cloud Tech Blog

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Ongoing CRM Support For Your Ever-Changing Business

Doextra's superior CRM support improves customer satisfaction and success.

Doextra supports companies through the constantly evolving marketplace, industry competition, technology, and economic and political changes. For that reason, your partnership with Doextra doesn’t end with a successful implementation. That’s only the first step. After your team has been trained, we’ll continue to provide your sales and IT staff with the CRM support necessary to make the most of every aspect of the system.

At Doextra, we offer the following types of technical CRM support:

Doextra Signature Support

Our premier support agreement - providing ongoing support to your staff at a flat, annual rate.

Note: This service is only available for clients who have owned Sage CRM SalesLogix for a year or more. Pricing is based on the MSP of the licenses you own.

SalesLogix Developer Support

Your technical staff will have access to the Doextra development team to answer questions, address issues, and collaborate on building functional technical solutions. We’re always on top of the latest industry developments and will work to share best practices with your staff.

Hourly Support Contract

Purchase a bank of support hours at a reduced rate from which each support call will be subtracted. This support option gives you flexibility to use support when and where you need it.

Doextra.com Resources

Locations

Des Moines, Iowa (Headquarters)
Court Avenue Business Suites
309 Court Avenue, Suite 550
Des Moines, IA // 50309
Ph. 515/ 875-4970
Fax. 515/ 875-4971

Click here for directions.

Warrenville, Illinois
Cantera Business Park
27475 Ferry Road, Suite 126
Warrenville, IL // 60555
Ph. 630/ 717-2757
Fax. 630/ 717-3556

Click here for directions.

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