DoExtra Training | The Success Maker

Chances are good that if you’ve had trouble with a past CRM installation, this is where it went wrong. You bought a complete customer relationship management solution but they delivered an overpriced Rolodex. The forgotten piece? Training.

Extensive training of all staff members who interact with your CRM system — this can include marketing, sales, customer service, management, IT, accounting, etc. — is a part of every DoExtra installation. Without it, your team ends up struggling to use even a small fraction of the system’s robustness… with it, CRM can truly change the way your organization does business.

We customize training for each client and our certified instructor provides a personalized introduction to the new CRM system. DoExtra also runs follow-up web training, ensuring consistent usage across the organization. Train-the-trainer is provided to organizations with staff equipped to run internal sessions.  

Click here to download a sample chapter from one of our training manuals.